Privacy Policy

BK Drip respects your privacy. This policy explains what personal information we collect, why we collect it, and what rights you have. BK Drip is the data controller for personal information collected through this store.

What We Collect

• Order information: your name, email address, delivery and billing addresses, phone number where provided, and order details, so we can fulfil and deliver your order and handle returns.
• Account information: if you create an account, your login details, order history and loyalty points balance.
• Newsletter information: your email address if you sign up for emails from us.
• Contact information: the details you send us when you contact us, so we can answer you.
• Technical information: cookies and similar technologies that help the store work, remember your basket, and understand how the store is used.

How We Use Your Information

We use your information to fulfil orders, arrange delivery and returns, provide customer support, operate BK Drip Rewards, and — where you have agreed — send you marketing emails. We do not sell your personal information to third parties.

Who We Share It With

We share information only where needed to run the store: with Shopify, which hosts this store; with payment providers, who process your payment securely (we do not store your full card details); with couriers, so your order can be delivered; and with pay-later providers, where you choose that option. Each provider handles your information under its own privacy policy.

Marketing

If you sign up for our newsletter, we will send you news about drops, offers and BK Drip Rewards. You can unsubscribe at any time using the link in any email, or by contacting us. Unsubscribing from marketing does not stop order or delivery emails for orders you have already placed.

How Long We Keep It

We keep order information for as long as needed to fulfil your order, handle returns and refunds, and meet our legal and accounting obligations. Marketing information is kept until you unsubscribe. Account information is kept while your account is active.

Your Rights

Under applicable US data protection law, you have the right to ask for a copy of your personal information, to correct it, to ask us to delete it, to object to or restrict how we use it, and to ask for it to be transferred to another provider. To exercise any of these rights, please contact us through the Contact page. You also have the right to raise a complaint with the relevant data protection authority if you believe your information has not been handled properly.

Cookies

This store uses cookies that are necessary for it to work — for example, to keep items in your basket — and, where you have agreed, cookies that help us understand how the store is used and improve it. You can control cookies through your browser settings, although blocking necessary cookies may stop parts of the store from working.

Changes to This Policy

We may update this policy from time to time. The version on this page is the current version. If changes affect how we use your information, we will highlight them here.